Burn out - Customer Service Representative Maximus Employee Review

2.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

To be honest, I'm not sure if there are any. Well, the health insurance is good.

Cons

Back to back calls. You'll burn out very fast. The stress is not worth the pay.

Explore other reviews about Maximus

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, opportunities for growth

Cons

Some ambiguity and high change rates

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

See reviews by: Helpful|Rating|Date|All