5.0
Sep 1, 2012
Current employee, more than 1 year
Cranberry, PA
Recommend
CEO approval
Business Outlook
Pros
My co-workers are knowledgeable and helpful when I have any questions. Management is always seeking ways to improve customer support.
Cons
Lack of staffing plays a large part in what needs improved in the company. No one is able to take off on weekends or holidays due to the fact that the call center is understaffed.