Awful company for whom to waste your time - Customer Service Representative McKesson Employee Review

1.0
Jan 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of the training prepared me well for the business; pay was okay to start; Legacy OTN and Cardinal people tried to maintain positive environment; took opportunity to learn business from many different angles; used position to network and gain credibility with customers

Cons

Sweatshop environment - jumbotron-like group of monitors was set up to eternally remind everyone on floor of the numerous calls on hold (real morale-booster); rotating door of bosses/supervisors/managers made it impossible to feel confident in company's vision; office politics rampant; no raise given during tenure

Explore other reviews about McKesson

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Career verticals through Operations and Sales in healthcare

Cons

Connecting to adjacent teams or larger groups within the org

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid company. No layoffs or toxic management Small crew to manage Technology is simple and efficient. Lots of available team resources.

Cons

Costumers are always dissatisfied with the service. No matter what. Poor SLAs established with customers. Their way or the street Have to share small office with 3 more guys. You have to be available to change your schedule. Poor work life balance Low salary. I was making more in my previous tech role. Salaried. Long hours no overtime. Very few or inexistent space to grow. Favoritism. If you live in a red state and short of m3lanin3.....this is your place!

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