Former "Generalist", "Operations Specialist", "Customer Service Representative" - Anonymous employee McMaster-Carr Employee Review

3.0
Dec 23, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only reason this company is getting any stars is the people, benefits and salary structure. I have never made so much money from such a menial position. I even got my MBA on their dime. They make it a practice to hire unique, people, so I made a lot of good friends there.

Cons

There is practically zero growth potential. You are not allowed to voice your opinions, unless you are looking to get fired. People with real potential are shifted back into the masses and then given lateral "promotions", but generally set up for failure to do tasks that do not suit them or their skill sets.

Explore other reviews about McMaster-Carr

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Pay/benefits are incredibly generous - People are generally easy/nice to work with - Note that the Systems department seems to be fairly isolated from the negative issues discussed in other reviews (e.g. tension between warehouse workers and management) - I haven't experienced any of those issues within the systems department. In my opinion, Systems is a great place to work and develop as an engineer. - Hybrid work style (3 days in office). Personally, I like hybrid more than both fully in-office and fully remote styles. - Great cafeteria with good food and cheap prices. - Good work/life balance (outside of being on call, I can leave work at work).

Cons

- Work is not super interesting to me. I come from a highly technical, but very different (not ecommerce/industrial supplies), background where I was doing work I was much more interested in. No doubt there are folks in Systems who love the domain though. - While I'm not on call a ton (1-2 weeks every few months), I really hate being on call. I like to leave work at work. Note that joining at least one reliability team is expected within your first year or so.

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