Unorganized - Credit Management Associate Med-Metrix Employee Review

Different departments deal with different clients. Inadequate training given to upper management from clients to train us associates on the process or system. There was a lot of back and forth with how to do the work. So we would be told to do one thing and then later told that it was the wrong way to do it later. There's was a lot of I don't know that's just the way the system works which was very frustrating at trying to figure out how to do work.