Seemed great at first - Kennel Technician MedVet Employee Review

2.0
Jan 31, 2021
Recommend
CEO approval
Business Outlook

Pros

The PTO and benefits are great. They all seemed very understanding and willing to work with people on illness due to COVID. Shift differentials and pay are good.

Cons

Some employees aren't very kind to patients. It took me a bit to begin seeing this. They are impatient or frustrated easily, calling patients names and picking favorites. I had to bring this to HR before I left and don't know if it will be taken seriously. I really loved working at MedVet and there were some employees who were very kind and patient. I was told that I was hired as a kennel tech but when I found out about open positions as a Vet assistant then I wanted to move to that position since I am in school to be a Vet Tech. There is some title confusion and at first other employees were eager to teach me things and let me assist with animals but then started acting like they didn't want my assistance when they felt I was just there to clean up after them. Be prepared to pick up so much trash that is thrown on the floor. Even when slow it won't be picked up by the techs who sit around on their phones. Not every Tech was like this though. Some were just very messy and lazy. I was told that in January it may be possible for me to move into a vet assistant position. There were and still are several shifts they are hiring for. I was then told that I couldn't and had to stay as a kennel tech for 6 months once January rolled around. This made zero sense to me. I was more qualified than most other vet assistants that were hired and I was a hard worker. The schedule was difficult for me so I decided between that and the coworkers who were always in negative moods and mistreated the patients that it would be best for me to leave.

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MedVet Response
5y
Response from the Hospital Director Thank you for taking the time to share your feedback. We strive to foster a positive, collaborative environment at our hospital. Over the past couple of years, we have focused significantly on enhancing our Employee Experience, which has been inclusive of focusing on our career framework which supports continued growth and development within current roles and setting employees up for success for promotions. Identifying talent and passion for veterinary healthcare is important and supporting employee career goals will continue to be a priority. Similarly, we have been focusing on stress management and wellbeing initiatives, such as offering free subscriptions to mental wellbeing apps, along with our Employee Assistance Program with easy access to resources and more. We hope this will continue to support and promote healthy ways of dealing with stress so everyone can be the best version of themselves when they are doing what they love. We will continue prioritizing our Employee Experience and take patient care feedback seriously. We appreciate you sharing your voice.

Explore other reviews about MedVet

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff at the Commerce MedVet have been very supportive and helpful with teaching me the skills I was previously lacking. I got my first feline jugular blood draw and I was also given great tips about IV catheter placement.

Cons

I have no cons, the staff are very welcoming and if you want to learn they want to teach.

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MedVet Response
5d
Thank you for taking the time to share your experience. We are thrilled to hear that the MedVet Commerce team has been so supportive in helping you build your technical skills and confidence. It's wonderful to know you've had opportunities to learn new techniques, such as feline jugular blood draws and IV catheter placement, while receiving encouragement and guidance from your teammates. Thank you for your kind words and encouragement. We appreciate you being part of the MedVet team and look forward to supporting your continued growth and success.
5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is super friendly, helpful, and welcoming. Ability to give the best care to all animals walking through the doors. Feeling like I am making a difference in Veterinary Medicine. Never a dull moment.

Cons

Can be overwhelming If you do not like fast paced environments, it may not be the best job for you.

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