Poor management and communication, disrespectful doctor behavior - Client Services Technician MedVet Employee Review

2.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

The majority of vet tech staff is friendly and helpful. They understand how difficult the job is and how stressful the environment can be. The majority of the doctors are friendly and do not use their status against the rest of the staff.

Cons

Multiple negative, disrespectful encounters with some doctors. I have been ignored when trying to communicate with doctors. I have been yelled at by doctors. They lack basic respect and appreciate for those that are there to help make their job possible. Communication between some departments is non-existence leading horrible customer service. Some managers are management in name only. I have gone to my manager for help and support in doing my job and was given no help.

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MedVet Response
4y
We appreciate you sharing your experience. We understand the challenging demands in the veterinary profession at this time and are committed to developing and maintaining a culture of wellbeing in our hospital. We strive to always foster an environment that is welcoming, supportive, and teamwork oriented. We encourage all of our team members to carry our core values for their fellow teammates and show compassion and support for one another as we continue to help provide the best care for our patients. We welcome your feedback and encourage you to bring your concerns directly to your HR Manager and Hospital Director for further discussion. We welcome feedback as it helps us better identify ways to keep our team members healthy and happy. Again, thank you for sharing your voice.

Explore other reviews about MedVet

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff at the Commerce MedVet have been very supportive and helpful with teaching me the skills I was previously lacking. I got my first feline jugular blood draw and I was also given great tips about IV catheter placement.

Cons

I have no cons, the staff are very welcoming and if you want to learn they want to teach.

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MedVet Response
5d
Thank you for taking the time to share your experience. We are thrilled to hear that the MedVet Commerce team has been so supportive in helping you build your technical skills and confidence. It's wonderful to know you've had opportunities to learn new techniques, such as feline jugular blood draws and IV catheter placement, while receiving encouragement and guidance from your teammates. Thank you for your kind words and encouragement. We appreciate you being part of the MedVet team and look forward to supporting your continued growth and success.
5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is super friendly, helpful, and welcoming. Ability to give the best care to all animals walking through the doors. Feeling like I am making a difference in Veterinary Medicine. Never a dull moment.

Cons

Can be overwhelming If you do not like fast paced environments, it may not be the best job for you.

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