Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MedVet

      Engaged Employer

      MedVet reviews

      Dynamic Days - Customer Service Representative (CSR) MedVet Employee Review

      5.0
      May 21, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyday will be different- there’s vastly different issues and emergencies that walk through the door all the time. No two days are alike. This job requires a very hands-on approach and attitude, which is rewarding if you feel a pull or desire to help others. The entire team is supportive and willing to help new employees- a dynamic work environment means that each issue needs a different approach. The team understands that, and training is pretty comprehensive.

      Cons

      There are life-threatening issues that walk in- you absolutely have to remain calm. High-stress situations can be difficult to manage at times. Clients can get really anxious about the situation(s), and sometimes take it out on the staff. People worry about their pets- you have to have the empathy and compassion to be able to understand why people are getting upset and stressed. You will deal with the death of animals. That’s part of it. It’s heartbreaking and sad, but part of your job is being there for people in a very vulnerable moment. Again, I wouldn’t call these “cons.” They’re things to consider when pursuing a career in veterinary medicine.

      avatar
      MedVet Response
      1y
      Thank you for your feedback. We are happy to hear that your experience with the MedVet Cincinnati team is going well! We want to make sure our teams can navigate the challenging emergency and specialty veterinary medicine space well, and you are always encouraged to make your mental and physical health a priority. We look forward to hearing more around your employee experience and how we can help you grow!

      Explore other reviews about MedVet

      5.0
      Jul 5, 2026
      Contingent worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff at the Commerce MedVet have been very supportive and helpful with teaching me the skills I was previously lacking. I got my first feline jugular blood draw and I was also given great tips about IV catheter placement.

      Cons

      I have no cons, the staff are very welcoming and if you want to learn they want to teach.

      avatar
      MedVet Response
      1w
      Thank you for taking the time to share your experience. We are thrilled to hear that the MedVet Commerce team has been so supportive in helping you build your technical skills and confidence. It's wonderful to know you've had opportunities to learn new techniques, such as feline jugular blood draws and IV catheter placement, while receiving encouragement and guidance from your teammates. Thank you for your kind words and encouragement. We appreciate you being part of the MedVet team and look forward to supporting your continued growth and success.
      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is super friendly, helpful, and welcoming. Ability to give the best care to all animals walking through the doors. Feeling like I am making a difference in Veterinary Medicine. Never a dull moment.

      Cons

      Can be overwhelming If you do not like fast paced environments, it may not be the best job for you.

      See reviews by: Helpful|Rating|Date|All
      Related searches: MedVet jobs | MedVet salaries | MedVet benefits | MedVet interviews
      MedVet reviewsMedVet Customer Service Representative (CSR) reviewsMedVet review