Very, very clicky front office - Customer Service Representative (CSR) MedVet Employee Review

2.0
Jul 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job to help people in need of help with their sick/ ill pets. Back techs and Doctors are dedicated and amazing to work with.

Cons

Very, very clicky front office. Only speaks with certain people and ignores the rest. Horrible trainers with attitudes. Very immature. Trainer’s may speak Spanish behind your back.

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MedVet Response
11mo
Thank you for taking the time to share your experience. We are saddened to hear that you felt your experience at MedVet did not reflect our standards for a positive employee experience. MedVet prioritizes having all caregivers receive the training and support needed in order to flourish in their roles and feel supported. Our Basic Skills Curriculum, which is a structured training involving classroom time and hands on training for a new caregiver’s first 4 weeks, is a major focus of our employee experience for 2025. Communication is a team effort between hospital leadership, support services, as well as the caregiver providing feedback on how their training is aligning with their expectations. We appreciate you sharing your voice so that we can continue to innovate and improve.

Explore other reviews about MedVet

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff at the Commerce MedVet have been very supportive and helpful with teaching me the skills I was previously lacking. I got my first feline jugular blood draw and I was also given great tips about IV catheter placement.

Cons

I have no cons, the staff are very welcoming and if you want to learn they want to teach.

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MedVet Response
6d
Thank you for taking the time to share your experience. We are thrilled to hear that the MedVet Commerce team has been so supportive in helping you build your technical skills and confidence. It's wonderful to know you've had opportunities to learn new techniques, such as feline jugular blood draws and IV catheter placement, while receiving encouragement and guidance from your teammates. Thank you for your kind words and encouragement. We appreciate you being part of the MedVet team and look forward to supporting your continued growth and success.
5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is super friendly, helpful, and welcoming. Ability to give the best care to all animals walking through the doors. Feeling like I am making a difference in Veterinary Medicine. Never a dull moment.

Cons

Can be overwhelming If you do not like fast paced environments, it may not be the best job for you.

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