Does MedWatch pay their employees well?

According to anonymously submitted Glassdoor reviews, MedWatch employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at MedWatch. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at MedWatch?

61% of MedWatch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MedWatch 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MedWatch?

Concierge (5) , Customer Service Representative (CSR) (4) , Supervisor (4) , Account Manager (2) , Customer Service Representative (2)

What are the pros of working at MedWatch according to real employee reviews?

"Management and coworkers are supportive and usually available to help or to run ideas by if you have questions or just need another opinion." ((in 3 reviews)); "Good benefits" ((in 3 reviews))

What are the top reviewed MedWatch locations?

Lake Mary , Norfolk , Burlington , Lady Lake , Orlando , Florida City

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MedWatch reviews

Overall - Concierge MedWatch Employee Review

1.0

Dec 9, 2024

Concierge

Recommend

CEO approval

Business Outlook

Pros

I have no probs about this company. Horrible

Cons

Supervisor micromanaging, attendance, communication, training, lack of documentation on how to handle calls, lead out of intimidation. Talks to you in a degrading matter. No employee morale high turnover. Try to take way lunch and breaks.

MedWatch Response

Thank you for writing this review. We are sorry to hear that your experience was less than ideal. Please reach out to Human Resources so we can get the details and address your concerns.

Explore other reviews about MedWatch

5.0

Oct 1, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great leadership, collaborative team, meaningful work, plenty of opportunities to learn and grow.

Cons

Work can be fast-paced and dynamic, requiring adaptability at times.

MedWatch Response

6mo

Thank you for this review. We will continue to invest in developing our employees and creating collaborative teams.

3.0

Sep 29, 2025

Intake representative

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, supportive leadership, and accessible training materials. Management offers flexibility with scheduling.

Cons

Attendance is crucial due to the fast-paced work environment. While the salary is not very competitive, the health insurance benefits and gifts from the CEO help offset this shortcoming, especially if pay isn’t your top priority.

MedWatch Response

9mo

Thank you for sharing your experience with us. We appreciate your feedback.

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Jobs at MedWatch

Bilingual Case Manager Assistant / LPN

Case Manager RN – Level I - Bilingual

Case Manager Assistant / LPN

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