Going in the wrong direction - Anonymous employee Medecision Employee Review

1.0
Oct 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home flexibility Casual work environment The employees that haven’t left the company yet are truly professionals and client focus

Cons

Lack of accountability on the leadership team. The employees that are really doing the work and the right thing for the clients are leaving in masses, even without having another job. Low morale among employees is suffocating. You can work 60 or 80 hours a week for a whole year to try to salvage poorly defined projects and still receive a zero percent increase and no bonus at the end of the year. No explanation given.

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Medecision Response
10y
Thanks for your post and your time at Medecision. As a reminder, we respond to those posts that we believe are factually incorrect, with data and facts. We continue to respect individual experiences and understand that our environment isn't for everyone. Some data: we measure and track our turnover rates closely. In 2015, that rate is similar to, or lower than, our company and industry benchmarks. In addition, as we have mentioned in past posts, we are 100% focused on customer satisfaction and while we would prefer higher scores in all measured categories, we are specifically tackling issues that our customers have reported in our regular satisfaction surveys.

Explore other reviews about Medecision

5.0
Aug 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The company's management is the best I ever worked with. They listen to their employees and do real tangible steps to creating an environment where people are valued, respected and can really make a difference. The work-life balance is great. Benefits and pay are more than competitive. Most importantly, The company seriously invests in education and training of the employees. There is very reasonable amount of bureaucracy and lots of common sense all around the place.

Cons

1. It's a fully remote company, it would be great to see colleagues in-person more than once a year. 2. It's healthcare so data protection and security measures are on a top end. Not recommended to people who love working from coffee shops and similar. Still allowed though.

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Medecision Response
1y
Thank you so much for your thoughtful and detailed review on Glassdoor. We are thrilled to hear that you’ve had such a positive experience working with us, and that you appreciate the efforts we put into creating a supportive and respectful environment. We’re also glad that you find our work-life balance, benefits, and compensation competitive, and that our investment in employee education and training is valued. It’s important to us that everyone feels empowered to grow and contribute meaningfully. We appreciate your feedback about the remote work environment. Thank you again for your positive feedback and encouragement. We will continue to strive for excellence in all areas and ensure that our company remains a great place to work. Thank you, Michael Laird VP, Human Resources
1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in the middle

Cons

CEO is a brilliant idiot. High IQ but can’t find his way out of a paper bag. Parent company HCSC board needs to fire him yesterday. Should never be a CEO, just not the right seat on the corporate bus.

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