Customer service - Anonymous employee Medical Mutual Employee Review

4.0
Mar 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Once training is complete, the office setting is really laid back. Supervisors don't breathe on your neck all day.

Cons

Favoritism is definitely an issue making promotions extremely hard in the Toledo area especially for POC

Explore other reviews about Medical Mutual

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer 4 flex hours per week

Cons

Promoting is done very slow

2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much team spirit and genuine care amount your team. Nice PTO

Cons

Leadership that cares more about their own bonuses and salaries than any employee. ELT is wildly out of touch with how employees feel about them and think of them. The town halls are essentially a butt kissing session for executive leadership. The current ELT has truly ruined this company with their classism, willful ignorance to any opinion that isn’t theirs or in their tax bracket and overall greed. Truly a shame because the staff as a whole (minus ELT) genuinely care about what they do and want to help people, and build a company that shines and is known for its ethics and dedication.

See reviews by: Helpful|Rating|Date|All