Good money for a customer service position. - Anonymous employee Medical Mutual Employee Review

2.0
Jan 11, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good for the position. I don't take the job home with me.

Cons

No upward mobility Things are constantly changing Time isn't given to keep up to date with changes Management NEVER know answers to questions Training is excessive

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer 4 flex hours per week

Cons

Promoting is done very slow

2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much team spirit and genuine care amount your team. Nice PTO

Cons

Leadership that cares more about their own bonuses and salaries than any employee. ELT is wildly out of touch with how employees feel about them and think of them. The town halls are essentially a butt kissing session for executive leadership. The current ELT has truly ruined this company with their classism, willful ignorance to any opinion that isn’t theirs or in their tax bracket and overall greed. Truly a shame because the staff as a whole (minus ELT) genuinely care about what they do and want to help people, and build a company that shines and is known for its ethics and dedication.

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