Strong company but has managerial issues - Account Administrator Medical Mutual Employee Review

3.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, and schedules were nice.

Cons

Office culture was relaxed, it could either be really quite or really loud in the office. Poor management and no proper training for managers. Micro-managing was the preferred style of my unit and it also meant the manager was over involved and the service representatives go away with doing very little while the account administrators did a lot.

Explore other reviews about Medical Mutual

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer 4 flex hours per week

Cons

Promoting is done very slow

2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much team spirit and genuine care amount your team. Nice PTO

Cons

Leadership that cares more about their own bonuses and salaries than any employee. ELT is wildly out of touch with how employees feel about them and think of them. The town halls are essentially a butt kissing session for executive leadership. The current ELT has truly ruined this company with their classism, willful ignorance to any opinion that isn’t theirs or in their tax bracket and overall greed. Truly a shame because the staff as a whole (minus ELT) genuinely care about what they do and want to help people, and build a company that shines and is known for its ethics and dedication.

See reviews by: Helpful|Rating|Date|All