Leadership is dishonest - Customer Care Representative Medical Mutual Employee Review

2.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, in depth training, generally nice people

Cons

Leadership is out of order or dishonest. Whatever the case may be, theyll tell you one thing is ok but then turn around and say they never said that. Be careful who you trust.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer 4 flex hours per week

Cons

Promoting is done very slow

2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much team spirit and genuine care amount your team. Nice PTO

Cons

Leadership that cares more about their own bonuses and salaries than any employee. ELT is wildly out of touch with how employees feel about them and think of them. The town halls are essentially a butt kissing session for executive leadership. The current ELT has truly ruined this company with their classism, willful ignorance to any opinion that isn’t theirs or in their tax bracket and overall greed. Truly a shame because the staff as a whole (minus ELT) genuinely care about what they do and want to help people, and build a company that shines and is known for its ethics and dedication.

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