Customer Service - Anonymous employee Medifast Employee Review

1.0
Jul 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Business is growing. Adding more text to meet the five word minimum.

Cons

Everything else. Many departments are severely understaffed. Pay is well below the national average. There have been no cost-of-living increases in 6+ years. 'Merit increases' capped for everyone at 3% even though the company made a huge profit in 2017. Since the current CEO came on in October 2016, the company has eliminated all women and all but one person of color from executive leadership positions. The CEO himself is Problematic with a capital P. The general consensus is that you don't matter beyond the dollar signs you represent, especially if you are a woman or any kind of minority.

Explore other reviews about Medifast

5.0
Jan 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Medifast is in the midst of an exciting transition to helping people improve their metabolic health. People are dedicated to helping others and support each other amongst teams, which makes the hard work worthwhile.

Cons

The work is currently fast-paced to meet the changes in the market.

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive work environment, growth opportunities

Cons

The ethics of selling health programs can get fuzzy

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