Don't be fooled! This is retail so you better be ready to make this company some money or else. - Senior Counselor Medifast Employee Review

1.0
Mar 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Only 2- creating connections with members, and my coworkers.

Cons

Incompetent management at all levels. Complete disconnect between coprporate office and centers. Corporate has no idea what goes on in-center. Entire focus is on money and not on helping people lose weight as they claim. Recruiters and management lie about position duties and growth potential; there is none, unless you want to be a center manager. The redundancy of reports is ridiculous. Corporate decisions are usually illogical, slow to be communicated if at all, and employee feedback is ignored. They can't even make up their mind about the hours of operation. The amount of phone calls management forces employees to make to members borders on harassment and if a member states he/she no longer wants to be contacted, employees are told to ignore them and keep calling.

Explore other reviews about Medifast

5.0
Jan 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Medifast is in the midst of an exciting transition to helping people improve their metabolic health. People are dedicated to helping others and support each other amongst teams, which makes the hard work worthwhile.

Cons

The work is currently fast-paced to meet the changes in the market.

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive work environment, growth opportunities

Cons

The ethics of selling health programs can get fuzzy

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