WORST COMPANY I HAVE EVER WORKED FOR - Customer Service Representative Melaleuca Employee Review

1.0
Nov 16, 2021
Recommend
CEO approval
Business Outlook

Pros

you get 90 points each month for melaleuca products

Cons

Management/Supervisors belittle and judgmental Never could ask for help and get a straight, confident answer to help members/customers graded on calls out of 30 points by at least 2 "coaches" that tell you, you can be doing better at your job IS NO WORTH $11.25/ HOUR!!!! management and supervisors make the job more stressful than it needs to be If you like to sit all day than this is your type of job depending on the hours you work your break is according to that, for instance you work 4 hours in a day, you get a 9 min break but if you use the entire 9 minutes it's "bad" and looked down upon. If you work a 7 hour day for "end of the month schedule", you get NO break... Honestly worth a higher pay for the work you do

Explore other reviews about Melaleuca

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great to work for, the people are kind and willing to help you with any problem you run into.

Cons

They're stingy with promotions and probably won't utilize you to your fullest capacity

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- side benefits are okay - it is a median sort of job - I personally have some freedom do to personal professional development on the clock when there is no immediate need for my work (happens very little) - People half listen once they know you have been at Melaleuca after about 5 years

Cons

- No management that knows what they are doing - Not very customer-focused - Don't seek to fulfill their strategic imperatives or strategies or mission - Very hard for people to listen to you because you're new - They don't have a lot of integrity - Very slow to solve problems - Don't worry about making improvements in processes or tools we use - Slow AI usage and no proficiency in AI usage, strategies or implementation - Managers micromanage because Melaleuca is "unique" - Most of the positive things they tout all the time serves only the company's image, not the employees - Don't worry about giving raises in a timely manner - Not goal-oriented employer And I could probably keep going, but will stop here.

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