Don't bother getting into non-clinical roles if you're not well-connected - Patient Relations Coordinator Memorial Hermann Health System Employee Review

2.0
Jun 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Good values, great connection with community, good place if you're clinical (especially a nurse), decent benefits. They did their best to take of their people during the COVID-19 pandemic, protecting its employees and providing benefits to everyone that kept them safe as much as possible. And there was good work/life balance as an employee, as I was never expected to take work home after my shift ended.

Cons

Working here in non-clinical roles is a big "who you know" game. I applied to several internal positions I was qualified for, only to: a) not receive any communications from the recruiter and be left 'in consideration' for over 6 months; or b) be reject from the internal application system without any communications from the recruiter as to why I was not considered or how to improve my opportunity for advancement. I was close enough to three of the roles to discover that the hired persons had less qualifications and experience than me. Managers get by on their relationships with upper management, and not their results, i.e., if you suck up to the right people your lack of qualifications won't matter. Despite always 'exceeding expectations', there was never an opportunity to get more than a 1% raise. My manager expected me to be extremely grateful one year when they gave me a 1.04% raise, over the standard 1.00% raise. Leadership is not very diverse, even though the organization is. I've worked in 4 other hospitals and never had an experience as bad as working at Memorial Hermann. I would never work at another Memorial Hermann hospital even if my pay was tripled because the suck-up culture left such a bad taste in my mouth.

Explore other reviews about Memorial Hermann Health System

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good and great benefits 100

Cons

good nothings bad about this

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Memorial Hermann Health System Response
1w
Thank you for your kind words. We appreciate the feedback and thank you for your service to Memorial Hermann and our community. We hope you will consider a return to Memorial Hermann in the future.
3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality care. Patient focused. Room for growth depending on skill but sometimes based on who you know which is a con. Lots of great providers who really care.

Cons

A lot of politics and favortism. People get promoted in leadership that don't deserve it which makes for a miserable experience for those working with them . Some senior leaders are disrespectful, overly demanding, disregard others time and effort, manipulative, aggressive, belittling, don't understand the workload of others, inflict punishment based on their feelings or because they want to, do things for their own benefit and are dishonest.

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Memorial Hermann Health System Response
2d
Thank you for sharing your concerns. We hope you had the opportunity to share this information with a member of your leadership team or HR. We encourage Memorial Hermann employees to utilize one of many vehicles to ask questions or share any concerns they may have.
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