Fantastic Coworkers but Unfair Workload - Patient Care Assistant Memorial Hermann Health System Employee Review

2.0
May 26, 2022
Recommend
CEO approval
Business Outlook

Pros

My two stars here are for the fellow nurses and PCAs I worked with. 98% of the "on-floor" staff have been absolutely fantastic, kind, and helpful.

Cons

The amount of work for the PCA role is massive and in my personal opinion a detriment to patient safety. Many shifts were understaffed more often than not, and a base pay of $15 per hour does not compensate a 16+ patients to PCA ratio. It could even get as high as 20 patients per PCA. Especially when a quarter of the census could be total care, it makes it extremely difficult to do the whole job effectively. Additionally, while being understaffed it was demoralizing to keep admitting patients just because of open rooms. It seemed that the system did a good job keeping patient to nurse ratios appropriate, but not patient to PCA rations appropriate.

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5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Support Good mentors Opportunities to grow

Cons

All about management Hard to get people to listen to concerns

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality care. Patient focused. Room for growth depending on skill but sometimes based on who you know which is a con. Lots of great providers who really care.

Cons

A lot of politics and favortism. People get promoted in leadership that don't deserve it which makes for a miserable experience for those working with them . Some senior leaders are disrespectful, overly demanding, disregard others time and effort, manipulative, aggressive, belittling, don't understand the workload of others, inflict punishment based on their feelings or because they want to, do things for their own benefit and are dishonest.

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Memorial Hermann Health System Response
2w
Thank you for sharing your concerns. We hope you had the opportunity to share this information with a member of your leadership team or HR. We encourage Memorial Hermann employees to utilize one of many vehicles to ask questions or share any concerns they may have.
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