Pros
Amazing owners/management. Chris and Marc are always open to sharing tips and advice, and they care about the SDRs success as well as the company. Working open door policy makes you feel like a valued member of the team. Culture club: there is definitely a young community at memoryblue, but they work to find company activities that are engaging, and morale boosting Opportunities. Between the diverse clientele and (depending on your work ethic and manager) flexibility in style of work, there are a lot of intriguing opportunities: some people work on-site with clients once or twice a week. I was able to go to a few trade shows and face-to-face meetings with my client People: I found that I liked the people I worked with way more than I expected. Training: they tell you you will get a lot of training, and you will. Just be sure to ask questions and make yourself available, because nothing will happen purely organically. The model: I worked here for 4.5 months before being "hired out", which is sort of the whole goal of working at memoryBlue. It is not a position for working at two, three years, unless you go into management or something. They encourage upward/outward mobility, and in my experience, help prepare you for it.
Cons
Heavily metrics based. If you're not the kind of individual who is motivated by metrics, you might have to find an additional way to motivate yourself. (my manager was Frank, and he was very flexible with me when I explained my work style and work ethic and what I needed to be successful) Low salary. My recommendation is to work hard, and get hired out! And put in the hours for the promotion. There's not always a lot of transparency. The company was growing rapidly while I was there and there was a period of rapid change and transition that sort of came as a surprise. I think, because of the nature of the ever-changing employees and clientele, it is easy for management to stay sort of hush on some things. That being said, I found that my manager always wanted to make sure we had the opportunity to ask questions and get clarity, even if it was after the fact. You have no control over which client you get and sometimes they are less than ideal. Take it in stride as a learning opportunity! Advice to employees: remember it is a grown up job, even with the game room and young atmosphere. Be responsible and do your job, ask questions and look for learning, training, and enrichment opportunities. It's not the easiest job, but it is what they say it is in the interviews. Have fun!