It was worth it for me but isn't for everyone - Sales Development Representative MemoryBlue Employee Review

3.0
Sep 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Lower Management- To start with, the lower level managers are recently SDRs which makes them relatable and understanding of the client, quota, and what is reasonable/not reasonable. Both Justin and Joe which were the current Delivery Managers when I worked there were the most helpful managers I have ever had. They had different styles and both did things over and above what any manager had the obligation to do. Justin took out his quota crushers to dinners with his own money because he genuinely cared about his SDRs and wanted to recognize the ones going the extra mile. I hope that in the future that Justin is actually recognized for his hard work and eventually gets promoted to a Managing Director role because he deserves it more than anyone. Joe was caring and would help you get to where you wanted to be, he always spoke about the future which helped me think there was another side outside of mB. Culture- We all became very close fast, this group of SDRs came to work hard, enjoy happy hours after work, and the help between everyone was something I haven't experienced anywhere else that I've worked. We had great culture club events and it was a perfect transition from college to mB. Clients- Now that I am out I realize what experience I got at mB, i hear all the prior clients we worked with when I prospect and I automatically know what they do. I have connections all over the Bay from working next to other SDRs working in different tech spaces. The only issue with the clients is the relationship from SDR to client. There were a lot of conversations that were said behind employees backs. And if you didn't like you client tough luck you are stuck with them till they finally left or they pulled you off the campaign. I know many SDRs burned by a client hoping to get hired on but somehow....it works out RARELY. Mostly because the hire out fee from mB to the client is very high just to receive the SDR. Info about the opportunity- The job is an 8-5, the quota is rarely attainable, but if you have the opportunity to get hired out thats where the gold is (if its a right fit for you)

Cons

Upper Management- I had two Managing Directors while I was there, the first was hands off but if I ever needed help the door was open with very good advice. People had varying opinions on that MD but I believed they were 100x better than the replacement. Too keep it short Upper Management turned from manageable to horrid. The office was filled with lies, bad attitudes, and a lot of angry employees that did not understand a single decision that was made. Nothing that manager did made sense and I was leaving work questioning why I was working for a manager with the door closed, no respect, and passive aggressive emails. The only reason I am writing so negatively about this individual now is this person still works at memoryBlue and continues to push employees out the door screaming. Eventually I hope that they learn to get rid of the toxic person in the office because above all this place does have a lot of positives. But if she is still in management I would not recommend working here because I and many many others have wanted to leave because of the extreme frustration. It's impossible to work in a place where not a single person respects the highest management. Sign-On Bonus- This was not under my contract, but beware! There are many people in a toxic environment right now because they can't get out due to 3000 they have to pay back. I continue to feel bad for the employees stuck there under those conditions.

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MemoryBlue Response
8y
Thanks for taking the time to post your feedback here on Glassdoor. We appreciate your willingness to offer commentary on both your positive and not-so-positive experiences with us. As you are aware (and experienced), we take a lot of pride in keeping an open-door policy all the way to the very top of the company. It’s that level of care we seek to always provide our employees and we won’t stop doing it. Your headline could be applicable for most sales roles – and that’s ok. In the end, memoryBlue works hard to foster a positive sales culture across all of our offices where hard work, commitment to ongoing improvement and an entrepreneurial spirit can thrive. We’re happy that you made the model work for you and ultimately took your career to a new, exciting stage. Despite indicating that getting hired out “rarely” happens, the truth is very much the opposite. We’re on pace to see over 50 career elevations (hired out) from memoryBlue this year alone – that’s better than four people every single month. We had a very similar pace last year. However, we’ll certainly take your comments to heart and continue to examine all of our offices in an effort to never stop improving our environment while making memoryBlue the best place for someone to launch their tech sales career.

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- Good Sales Training - Good Company Culture, Everyone wants to learn and help - Good Managers will be able to provide great coaching to help further grow your skills

Cons

- Your success is highly dependent on what client they give you. If they give you a hard client, do not expect to see those bonuses come in frequently. - Managers are also another luck of the draw. Started off with a great manager, who'd always be willing to help and coach. But then transitioned to another manager who was about my age, not very competent at coaching or advice since he had only been on an easy client for 6 months before being promoted, and would micromanage the team very hard. If you get a bad manager + a hard client, you will not have a good time at memoryBlue since they are already expecting you to work hard. - Pay and the bonuses are very low. Whether or not you'll see a raise is dependent on what client you get whether since it's based on hitting quota an X amount of times.

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