Caution to those who would seek a job here - Tss Merakey Employee Review

1.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

A foot in the door for human services. Somewhat flexible schedule. Affecting change in the clients' lives can be rewarding if you enjoy this type of work.

Cons

This is a somewhat decent job for those just entering the field of human services. If you need some experience, keep it for about 6 months and move on. One of the primary cons to this company/position is that they blatantly break labor laws with regard to wage and hour statutes. You will not be paid for your travel time or documentation time and, instead, these hours will be accrued in your PTO total. The whole of the time I worked there I kept track of these specific hours and never received any compensation (at the billable or non-billable rate) for them. If they are willing to so flagrantly violate these basic statutes, then what other ethical, moral, or legal violations are occurring. The high turnover rate should have been a clear indicator of their general lack of respect for employees, but they lure you in with a somewhat attractive rate ($14/hour for TSS). Also, while working with the clients was rewarding, those tangential to these individuals (teachers, parents, etc.) can be abrasive and intransigent, making your job even harder.

Explore other reviews about Merakey

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company and I love individuals we serve

Cons

More exposure in job fairs and hiring events. getting our company name out there with more social media advertising

1.0
Dec 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission of the organization is meaningful, and hiring managers genuinely value quality candidates and strong placements. The work can be rewarding when the focus is on making thoughtful hires that truly support vulnerable individuals. Team members care deeply about doing the right thing and producing strong, long-term results.

Cons

Under new management, recruiting has shifted to a numbers-driven model where metrics far outweigh quality, outcomes, and human impact. Recruiters are now responsible for interviewing and decision-making while simultaneously being held to significantly higher, rigid goals that do not account for location based candidate flow or program differences. Time is spent submitting phone screens and documenting nonviable candidates purely to satisfy metrics instead of actively sourcing strong applicants. Being discouraged from cherry-picking candidates, despite hiring for roles supporting vulnerable populations is concerning and demoralizing. This approach reduces efficiency, negatively impacts candidate experience, and has contributed to burnout and low morale. The system feels misaligned with the mission and set up for failure.

4
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