Management, employee - Mental Health Counselor Merakey Employee Review

3.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Staff at Merakey are friendly, it is a great work environment, nice people, pleasant. Management is willing to support and help you grow as a employee, therapist, case manager, etc. It will allow you to experience what a therapist, case worker, etc is and provide you with on the job knowledge of clients, mental illness and substance abuse. It provides a platform for you to become familiarized with skill, practice, understanding and proficient in documentation.

Cons

If you have a master’s degree, etc and you’re looking for advancement as a African American, there is no room for advancement at this location. I would have been at the organization 9 years this February and due to my belief, that favoritism to others based off nationality appears to be present. There is a lack of diversity amongst management at the Penn Hills, PA, (Merakey), this creates a common area of hierarchy that only provides one perspective regards cultural sensitivity issues and job-related advocacy. I repeat, if you’re looking to advance at some point in your career, it will be tremendously difficult. If you’re looking for experience, this is a great opportunity to meet those needs.

Explore other reviews about Merakey

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company and I love individuals we serve

Cons

More exposure in job fairs and hiring events. getting our company name out there with more social media advertising

1.0
Dec 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission of the organization is meaningful, and hiring managers genuinely value quality candidates and strong placements. The work can be rewarding when the focus is on making thoughtful hires that truly support vulnerable individuals. Team members care deeply about doing the right thing and producing strong, long-term results.

Cons

Under new management, recruiting has shifted to a numbers-driven model where metrics far outweigh quality, outcomes, and human impact. Recruiters are now responsible for interviewing and decision-making while simultaneously being held to significantly higher, rigid goals that do not account for location based candidate flow or program differences. Time is spent submitting phone screens and documenting nonviable candidates purely to satisfy metrics instead of actively sourcing strong applicants. Being discouraged from cherry-picking candidates, despite hiring for roles supporting vulnerable populations is concerning and demoralizing. This approach reduces efficiency, negatively impacts candidate experience, and has contributed to burnout and low morale. The system feels misaligned with the mission and set up for failure.

4
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