Case Manager - Case Manager Merakey Employee Review

1.0
Apr 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, able to work with wonderful clients and make an impact on people

Cons

If you are making money for the company that is ALL they care about. Not enough time to get everything done in the day. Most case managers work at home (unpaid) entering their notes at the end of the day. All management wants is PRODUCTIVITY....PRODUCTIVITY, !!! Connecting clients to resources (faxing resource material to agencies to set up services, traveling with clients TO resources, emailing therapists about a client for continuity of care suggestions)..they don't consider this as "productive". Bottom line..IF IT DOESN'T MAKE THEM MONEY...FORGET IT!

Explore other reviews about Merakey

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company and I love individuals we serve

Cons

More exposure in job fairs and hiring events. getting our company name out there with more social media advertising

1.0
Dec 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission of the organization is meaningful, and hiring managers genuinely value quality candidates and strong placements. The work can be rewarding when the focus is on making thoughtful hires that truly support vulnerable individuals. Team members care deeply about doing the right thing and producing strong, long-term results.

Cons

Under new management, recruiting has shifted to a numbers-driven model where metrics far outweigh quality, outcomes, and human impact. Recruiters are now responsible for interviewing and decision-making while simultaneously being held to significantly higher, rigid goals that do not account for location based candidate flow or program differences. Time is spent submitting phone screens and documenting nonviable candidates purely to satisfy metrics instead of actively sourcing strong applicants. Being discouraged from cherry-picking candidates, despite hiring for roles supporting vulnerable populations is concerning and demoralizing. This approach reduces efficiency, negatively impacts candidate experience, and has contributed to burnout and low morale. The system feels misaligned with the mission and set up for failure.

4
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