Toxic Chaos, run as far as you can! - Direct Support Professional (DSP) Merakey Employee Review

1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Prepare, there's plenty of work, and always plenty of overtime available.

Cons

-They will only hire 1 or 2 employees for the job of 4 causing in extreme burnout mentally and physically. -Leadership is more concerned about lining up their pockets than restructuring the company. -You will get blamed for letting leadership know what's going on at the houses, and how to make it better -They don't listen to any of your feedback- you become a target for wanting to help with change that will improve how the branch is being managed as it's affecting the DSP's. -staff will lie about you and get you fired! -investigations are bias, and controlled by the ones you report at the leadership, causing employees at risk of being discriminated, unfair treatment, and fired. There is always a high turnover at all the houses Staff disagreements between each other hierarchy placed upon staff by the Delaware state director, program director, & program coordinator who gang up on employees, and have favorites. Money gets stolen out of individuals with disabilities houses and card accounts often. leadership staff speaks disrespectfully to DSP's Higher up leadership has done nothing about it, and is aware of the situation at the houses.

Explore other reviews about Merakey

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company and I love individuals we serve

Cons

More exposure in job fairs and hiring events. getting our company name out there with more social media advertising

1.0
Dec 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission of the organization is meaningful, and hiring managers genuinely value quality candidates and strong placements. The work can be rewarding when the focus is on making thoughtful hires that truly support vulnerable individuals. Team members care deeply about doing the right thing and producing strong, long-term results.

Cons

Under new management, recruiting has shifted to a numbers-driven model where metrics far outweigh quality, outcomes, and human impact. Recruiters are now responsible for interviewing and decision-making while simultaneously being held to significantly higher, rigid goals that do not account for location based candidate flow or program differences. Time is spent submitting phone screens and documenting nonviable candidates purely to satisfy metrics instead of actively sourcing strong applicants. Being discouraged from cherry-picking candidates, despite hiring for roles supporting vulnerable populations is concerning and demoralizing. This approach reduces efficiency, negatively impacts candidate experience, and has contributed to burnout and low morale. The system feels misaligned with the mission and set up for failure.

4
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