Operations Supervisor I - Operations Supervisor Mercer Employee Review

2.0
Sep 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Vacation and time-off benefits are better than I've seen at other insurance companies in the metro. My hours are flexible due to my position being salaried. Many colleagues with years of experience in the industry to learn from.

Cons

No work/life balance. Their is too much on each person's plate to complete in a 40 hour work week. Myself and others I work alongside must work in the evenings and weekends in order to be successful in our position. Unrealistic expectations are placed on leaders to coach their teams a certain percent of their time, but with all the other responsibilities we have it is impossible to accomplish.

Explore other reviews about Mercer

5.0
Mar 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

avatar
Mercer Response
1w
Thank you for sharing your feedback about career growth and development at our company. We understand the importance of professional growth and appreciate you bringing this to our attention. If you are seeking guidance or support in your career development, we have resources available to help. Your HR partner team can provide information on internal job postings, career counseling, and guidance on skill development. We encourage you to reach out for assistance.
See reviews by: Helpful|Rating|Date|All