Overall good company, lot's of variability. - Senior Analyst Mercer Employee Review

4.0
Sep 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexibility. Time off is almost always granted, save for dates around major deadlines. If you're a Senior analyst or higher, you have a laptop and can work from home pretty much any time you want. Even entry level analysts can work from home occasionally. The software is in place. Two weeks of fully paid Paternity leave. That's Paternity with a "P". The Bonus structure is very generous. Entry level analysts get 5% cash bonus for meeting expectations. Senior analysts get 10%. Exceeding expectations can get 7.5%/18%, respectively. Mercer outsourcing is a pretty young company. People are generally friendly, and the office atmosphere is not politically driven. There is usually one type of social or philanthropic event a month, like a canned food drive, chili cook off. I think this, however minimally, makes people want to stay here, not the opposite.

Cons

Inferior software. The system is not built to handle the large, complex contracts that are now being chased. There are frequent system lockups and slow downs. This can be seen as a positive, as the software is more flexible than other better developed, but more rigid benefit systems. 401k match. Benefits handbook states 25% of 6% is guaranteed, and the remaining 75% of the 6% is variable. Average is 25-40% additional match, for a total of 50-65% of 6%.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

avatar
Mercer Response
5d
Thank you for taking the time to share your thoughts. We are happy to hear you are enjoying your being part of the Marsh team.
3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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Mercer Response
5d
Thank you for sharing your feedback about career growth and development at our company. We understand the importance of professional growth and appreciate you bringing this to our attention. If you are seeking guidance or support in your career development, we have resources available to help. Your HR partner team can provide information on internal job postings, career counseling, and guidance on skill development. We encourage you to reach out for assistance.
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