Change for the better - Anonymous employee Merck Employee Review

3.0
Nov 4, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The sales model changed and is driven by customer service and their agenda versus pushing the reach and frequency model of the past. The territories are manageable and business managers have relaxed.

Cons

Promotion freeze/new merger with Shering Plough/advancement and transferring territories is difficult especially with the recent downsizing. Blockbuster drugs going off patent.

Explore other reviews about Merck

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home (that may not always be a perk, but it is now for writers), choice of flexible hours (7 AM - 9 AM starting), friendly, helpful people, great bosses, people very interested in their jobs, plus a lot of educational benefits, you are trained on all aspects of Merck and your job.

Cons

I cannot think of any, though sometimes work from home has its drawbacks, because the employee doesn't get all the information that an onsite employee would.

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Over my tenure, I had the opportunity to work alongside highly talented and mission-driven colleagues dedicated to improving patient outcomes. The organization provided exposure to cross-functional collaboration, leadership development opportunities, and meaningful work supporting healthcare providers, patients, and community stakeholders. I appreciated the company's commitment to innovation, professional growth, and serving patients through scientific advancement.

Cons

Like many large organizations, priorities and organizational structures evolved over time, which occasionally created uncertainty and changes in responsibilities. Decision-making processes could sometimes be complex due to the size of the organization, and navigating multiple layers of stakeholders occasionally impacted speed and execution.

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