senior support specialist - Anonymous employee Mercury Insurance Company Employee Review

Users say... "Benefits are good." "People are great and helpful" "Little micromanagement is nice and the Christmas bonus is a plus." "The coworkers are great." "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." 

Users say... "Low pay and some toxicity on teams" "As much as I appreciated my supervisor, upper management didn't care for their people." "Some managers do micromanage their staff." "More cross training would be beneficial." "The employees do care and want to help customers but there is so much work where you can not think straight."