Patient Access Representative - Anonymous employee Mercy Employee Review

2.0
Nov 11, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay are ok. Manager is nice, but can’t change the ridiculous sales goals expectations.

Cons

Mercy has SALES GOALS for admissions staff. If goals are not met consistently you are ultimately terminated.

Explore other reviews about Mercy

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good employee benefits like medical and vision

Cons

Small Raises that happen only once a year

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good base rate: starts at 30 with 10k sign on bonus Weekend program gets an extra 9.50 an hr Diffs are Evenings: 2. Nights: 4. Weekends: 1.5

Cons

Very short staffed They mark everyone as “average” on performance reviews so they only have to give you a 3% raise Last year due to “budget cuts” they only gave every person a 2.5% raise even those 1/3 of our staff had quit. We have like half of the staffing we used to have If you spend the night during a snow storm you don’t get anything for it

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