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Mercy Plus Healthcare Services

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Wonderful Staff and Learning Opportunities - Behavior Technician Mercy Plus Healthcare Services Employee Review

5.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

I couldn’t speak more highly of the staff and leadership at Mercy Plus. Whenever I have needed support inside or outside the job, they’ve been like family to me. I’ve advanced my understanding of ABA in ways other jobs simply couldn’t offer. Every month our operations staff go out of their way to show support and appreciation for the people they employ. They’re open and welcoming to any concerns I’ve ever had. They’ve gone above and beyond in every way possible- really couldn’t ask for a better job.

Cons

The nature of the work itself can be emotionally difficult at times. It’s something you’re either built for or you’re not built for. If you’re on the fence about this line of work, it isn’t for you. However, the company itself has no cons.

Explore other reviews about Mercy Plus Healthcare Services

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I've really enjoyed working here. The people genuinely care about the families we serve, and you can tell everyone is working toward the same mission. I've had a lot of opportunities to take ownership of projects, try new ideas, and continue growing professionally. There's a lot of collaboration across teams, and coming from a hospital nursing background, I honestly feel like I make more of an impact here than I did working in a hospital setting.

Cons

Like any growing company, processes are always evolving, so things can change quickly. Being flexible and open to change definitely helps.

1.0
Jun 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Had Fridays off until they mandated Fridays in center even if I didn’t have a client scheduled, was a flexible schedule for a long time - $200/year toward CEUs - Much effort is put into making center appealing & more modern

Cons

- No performance reviews (even annually) despite requesting one time and time again - No opportunities for raise or bonus pay despite ABA clinicians having bonus structure - Poor integrity from leadership - Impulsive, greedy CEO - No budget for longest time, then introduced minimal monthly to cover basics. - No control over your schedule - No opportunities to reschedule clients to meet your hours - ABA is their only priority, OT is there so they can check a box that they offer services & compete with local companies - Poor communication - Animals are allowed to run through hallways & feces are left on floor for days in center - The smell of animals alone, cages are not cleaned often enough - No opportunity for professional advancement, no mentorship, ABA clinicians have monthly meetings for growth that specialty therapies (OT/Speech) are not invited to - Expect you to call insurance companies to obtain auths with no training then point fingers when they are not reimbursed properly - OT is not respected or valued. Clinical recommendations are not followed. OM or leadership pushes back or questions you when you recommend different treatment dosage due to their lack of schedule coverage & prioritization of billables - Slow growing, difficult to secure enough clients for full caseload - High turnover of ABA staff - Parents never attended sessions, was very challenging to find opportunities to educate others appropriately - Non compete agreement

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