Pros
The customers can be very sweet
Cons
Pay is crap, they do nothing about wear and tear on the car u "must" have. Never any compliments from management unless you are related, and even then they can be rude. Honestly I got tired watching how bitchy the management was behind the staffs back (especially if she didn't like them, which was common anyhow), as well as potential new hires. The environment is entirely juvenile, that for someone my age, I felt like I was back in highschool. There is constant fear in staff of the management. Management easily flew off the handle over minute issues. The manager told everyone, including myself, lies about another girl who was there: that she stole from customers (absolute lie), and other lies, which according to lawyers I went to speak with, are infact Libelous Statements resulting in fines, jail, money if it was persued. They also made fun of and laughed at those that got injured (a couple of girls have ended up in the ER)... Its just a toxic environment, and I find it interesting that the comments or responses of apparent CEOs are simply: approve, disagree among other responses, when they should be questioning the negative comments and should be asking to be contacted by us that have SUCH negative problems. Therefore dealing with these issues.