The most crooked and down low franchise I've ever worked for... - Anonymous employee Merry Maids Employee Review

1.0
Feb 17, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Some of the sweetest, friendliest customers, miss them so. 2. No nights, no (mandatory) weekends. 3.Tipped often and well. 4. Early days off sometimes.

Cons

This office I worked for got worse and worse as the days went by. I've read a lot of other comments here, and I wasn't at all surprised at what I've read, in fact it is all true. The worst was management. Nice one day, downright unbearable the next. Dishonest, disrespectful, discerning. You work hard only to be yelled at upon entering the office after a very hard day about a customer complaint. They never want to hear your side, only the customers, and they make you feel like a dog in the end. The entire office is rude, mean, envious of one another and will stab you in the back the second you turn around. Constant gripes and nick-picking over the pettiest of things. Can't work with this person, why do I have to clean that house, it's not my regular house, etc. Most employees acted more like 4th graders than women of adult age. Low pay, but high tempers. Broken equipment only to be replaced by broken equipment. They rob you of your lunch break. Time is money here, so getting hungry mid day is an extreme no no. They prefer you either ram a 7eleven hotdog down your throat while driving to your next house and keep on schedule, rather than sitting down, relaxing, refreshing for the rest of the day. Compliments only really come straight from the customers themselves. If you're lucky, you'll get a pat on the back from the office every now and again. They love (however) to be the first to tell you that you have a complaint, Often right in front of other maids. Nothing was ever confidential, they would talk about any and everything with doors wide open, for all to hear. Your performance, your complaints, even if you had a doctor's appt. and needed time off, the whole office would know, and want to know why. Whatever you tell the manager, the rest of the office (and maids) would know before you're done talking about it. Gossips ruled this office. He said, she said, they said. They loved hearing it, and spreading it. It often caused friction among the maids. Favortism ruled too. Harder workers were put on the back burner while kiss ups were praised with more hours, houses that tipped, preference on who they wanted to work with as partners, and much more. Weekly meetings were a joke. Nothing was ever really solved in meetings. Only more confusion and mixed emotions. Pay was even funnier. Seems the more you worked, the less you earned. You were lucky to see a check even close to $300, unless you were a driver. All the lies, theft from certain maids (who were allowed to keep working) favoritism, the constant gossip, envy, and complete lunacy of the staff at this particular office drove me outta there. I just couldn't take it anymore.

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Pros

Nice customers and no ling nights

Cons

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1.0
Jun 9, 2026
Recommend
CEO approval
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Pros

When the customers tipped you.

Cons

Long hours, horrible mean coworkers. Lots of gossip. If you value yourself and your self worth do not work here. The girl who trained me my first day she expected me to know everything and be as fast as her. She would talk about me behind my back to the other girl we were teamed up with. The other girl was nice and understanding and she was part of the reason I didn’t quit after day one. This trainer girl was horrible! She ruined my self confidence and made me feel stupid. She got mad when I worked tomorrow only slow and got mad when I was too fasts. I have watched 3 new employees come and go and all the people that have been there for years treated them horribly and talked about them behind their back. I only stayed for as long as I did because of the job market being bad right now. This had to be the worst job I’ve had in my life! Also the manager will tell you the hours are 8am to 4pm with occupational 7pm off times but everyday we went over 4 pm. I had no life and my body hurt so bad. Please find another job because this one isn’t good!

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