Hard work for very little pay - Anonymous employee Merry Maids Employee Review

Very hard work for very little pay. Working the day after bad weather and expecting you to clean every house and office. If you call to complain that it was very unsafe to get to the customer they want to know on detail why and try to clean it. If you called out you got punished by taking a payday from you or not really giving you a chance to earn a payday. Call out cause your sick and can't make it they want you to call by every hour or two. Then you get so sick of doing that or getting the guilt trip that you either come in just to make pennies so they get off your back. Oh lord help you if you fall asleep and forget to call them when they want you to and you call when wake up and they are so mad and rude to you cause its to late for you to come in. The pay your promise is not true. The only time I made good pay was at Christmas. Thats because of tips and over time. I was never given enough gas millage. When I first started they showed you how many milliage you drove for the week on your pay check stub and when they went to new system it doesn't show it anymore. Didn't have time to stop for lunch and if you stop you have to rush in and out of the store. You had to eat on the road as fast as you can cause your next house is right around the corner. There were days you don't have time to stop cause you had to be in you last house by three. If you run over the amount of time you are given one house cost you your lunch or even a drink if you didn't pack. If your a smoker and get stuck with a non smoker they seem to get an additude if you ask to stop. So your lucky if you get one cigarette after leaving the office. I know in Va it's not a law to give employees a lunch break but by law your employer is required to pay you the whole time your working even if your driving from job to job. They didn't even do that. We only got payed commission per a house we cleaned. That's why everyone rushed to get to the next house cause the whole time you waste you lose money between your houses. Some customers were awesome to work for and some were the worst. They whole time i worked there I had two complaints and one of the houses didn't want me or my team captain back. We tried our best to please her and there was nothing we could do. We knew before we left that house she was going to call on us. Yeah we were told she had been with them for along time and we found out from other workers she always complained. She was hard to please. The second complaint could of been avoided if my captain did what asked her to do. Plus how can you clean a kitchen with out proper lighting and no window to help with lighting. But like they always say costomers are always right either though they are hard to please. Some team captains are a joke to work with cause they think they are better than you and you don't know what to do. They act like they make no mistakes and I have found mistakes they made. Try to fix it and they get mad at you like your trying to tell them how to do their job. When I was told I was better than most of the mates from another captain that I should become team captain next if it comes up. I told them that I wouldn't want to become captain cause the work is more and it's more your fault than the mates if a costmet calls in s complaint. They expect more for the captains than they do the mates and most of the time the mates or even the captains don't do their job and your stuck doing twice the amount of work for no more money. Your told to call 45 and most of the time it's more time than that or your captains gets on you to move faster cause we got to get out of the house. Most of the time I left feeling like I didn't do my job right cause I was rush and if I fallen behind my captian they seem to get an additude cause they had to jump to help then when you leave the house they are complaining to you about being slow that you need to pick up your speed or complaining about stuff you missed cause your being rushed.