Low Pay, Milage & Equipment. - House Cleaner Merry Maids Employee Review

1.0
Sep 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly Coworkers and very helpful.

Cons

Reimbursement for mileage is $.49 per mile when the federal mileage reimbursement is $.62. Equipment is old very used and to be honest embarrassing to take into each house. Lack of knowledge, send employees into houses not even knowing what to expect. Multiple times I have gone into a home quoted over the phone and upon arrival let our office know the conditions and when it takes longer than expected the team gets frowned upon because it shouldn’t have taken that long given the quote over the phone and not in person. If a house is being charged hundreds of dollars you as a teammate only make about $80 on average per house, which seems to be a lot but where is the other hundreds going? If they are not even paying you the federal reimbursement for mileage. They skim everyone’s check by at least 20$ every pay check just for mileage and there pay system is so confusing about production and hourly is ridiculous when you ask them about your pay they make it so much more complicated so it confuses you more to just shut you up. Do not recommend this company.

Explore other reviews about Merry Maids

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Provides professional cleaning services. - Saves customers time and effort. - Trained and experienced cleaning staff. - High standards of cleanliness and hygiene. - Reliable and convenient service. - Uses quality cleaning equipment and products. - Improves customer satisfaction. - Creates a clean, healthy, and comfortable environment.

Cons

- Cleaning services can be expensive. - Service quality may vary by location or staff. - Scheduling appointments may not always be convenient. - Customers may have privacy concerns about cleaners entering their homes. - Some customers may prefer to clean their homes themselves. - Extra services may cost additional fees.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

When the customers tipped you.

Cons

Long hours, horrible mean coworkers. Lots of gossip. If you value yourself and your self worth do not work here. The girl who trained me my first day she expected me to know everything and be as fast as her. She would talk about me behind my back to the other girl we were teamed up with. The other girl was nice and understanding and she was part of the reason I didn’t quit after day one. This trainer girl was horrible! She ruined my self confidence and made me feel stupid. She got mad when I worked tomorrow only slow and got mad when I was too fasts. I have watched 3 new employees come and go and all the people that have been there for years treated them horribly and talked about them behind their back. I only stayed for as long as I did because of the job market being bad right now. This had to be the worst job I’ve had in my life! Also the manager will tell you the hours are 8am to 4pm with occupational 7pm off times but everyday we went over 4 pm. I had no life and my body hurt so bad. Please find another job because this one isn’t good!

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