High turnover, favoritism, insufficient training, undercompensation. - Housekeeper/Team Leader Merry Maids Employee Review

2.0
Nov 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Good money around the holidays (because of tips). Somewhat regular schedule(7:30 - anywhere between 12 and 6). Provides cleaning supplies.

Cons

Grueling work; not for older people or those not wanting to do manual labor(I've detailed cars, cleared blackberries and poison oak, and painted houses in 110 degree weather that was nothing compared to this job). Manager plays favorites so the favorites get the easy houses and short routes. Doesn't train thoroughly enough, (some videos and a day on the job) which leads to extremely high turnover. If people call out, your workload is increased by taking on their houses which does anger some customers. Doesn't do anything about thieves in the company. Undercompensates for mileage (.35/mi instead of federally mandated .57/mi) Sometimes cleaning until 6, if it's a nasty house, and the office closes at 5 so you are left with the cleaning supplies until the next day. Cut my hours to one day a week(from five days) when one customer raised a huge stink about a bathtub that wasn't cleaned correctly, which led to me leaving the company.

Explore other reviews about Merry Maids

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice customers and no ling nights

Cons

There are no cons at the moment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

When the customers tipped you.

Cons

Long hours, horrible mean coworkers. Lots of gossip. If you value yourself and your self worth do not work here. The girl who trained me my first day she expected me to know everything and be as fast as her. She would talk about me behind my back to the other girl we were teamed up with. The other girl was nice and understanding and she was part of the reason I didn’t quit after day one. This trainer girl was horrible! She ruined my self confidence and made me feel stupid. She got mad when I worked tomorrow only slow and got mad when I was too fasts. I have watched 3 new employees come and go and all the people that have been there for years treated them horribly and talked about them behind their back. I only stayed for as long as I did because of the job market being bad right now. This had to be the worst job I’ve had in my life! Also the manager will tell you the hours are 8am to 4pm with occupational 7pm off times but everyday we went over 4 pm. I had no life and my body hurt so bad. Please find another job because this one isn’t good!

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