Good Grief! - Anonymous employee MetLife Employee Review

1.0
May 16, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health insurance options, discounts on auto and home insurance, organizational incompetence that created entertaining stories to tell family members

Cons

Total and complete disorganization, lack of enforced processes and procedures, no accountability, very poor marketing and customer service, employees who killed other mortgage companies (like Countrywide) and were seemingly determined to bring the same sub-par level of service to MetLife

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5.0
Apr 7, 2026
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CEO approval
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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Jun 24, 2026
Recommend
CEO approval
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Pros

Remote work and flex time.

Cons

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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