OK - Customer Service Representative MetLife Employee Review

3.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Competitive pay compared to others in the area

Cons

Training a bit scattered. Supervision doesn't seem to know what to do. No basic metric to follow so one supervisor will tell you something completely different than another.

Explore other reviews about MetLife

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great insurance product, good leads, friendly environment

Cons

Staffing at times would be low

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