Pros
My co-workers are a dream - very diverse workforce at MetLife and from what I can see everyone is treated fairly. Health benefits are fairly priced and there is a good choice of options, including vision, dental, short-and-long term disability, profit sharing match, etc. Management at this office is APPROACHABLE and visible. If you are punctual, professional, and actively trying to excel at your current position, your efforts are rewarded. Opportunities for advancement exist and your manager will even come to you when they feel you are ready to move up. There is some overtime but not excessive. PTO is generous as are paid holidays and personal days. There is some flexibility if you need to request time off for kid stuff or doctor appts. People are treated well here; no matter their position in the company, everyone is respectful. The workplace is clean. Customers are generally nice to speak with and I leave each day knowing I really did help 1 or 2 (or more) people.
Cons
Pay and raises could always be higher. Would love work-from-home option, especially during blizzards!