Falling behind the times - CSR2 and Resolution Specialist MetLife Employee Review

3.0
Aug 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Training was enjoyable. Pay was good enough

Cons

Micromanagement and poor and outdated software systems.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are fantastic Room to grow

Cons

Back ro back calls Hard on mental health

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