Pros
Great benefits and compatible PTO. Great NYC location and amenities including gym. If you are financially stable and just looking for a "keep occupied" job not to stay home while your executive husband goes off to work like me then this the company you want to work for. Great start job if you are just starting as an admin or secretary to officer as MetLife calls it. I have worked here for less than a year and there are great people but there is always not okay people wherever you go but people come and go here which is sad. I have had three managers in the short time I have been here, less than a year. Great pay but I had to fight tooth and nail for it during negation.
Cons
I have a "don't care attitude" so the things I am mentioning here don't affect me so BEWARE. Like I mentioned, great PTOs but no sick days. They expect admins to be at work even through snow storms even when the managers are not in so that we can "carry the torch" Working from home during snow storms is looked down upon for admins even during snow storms. We tried twice during this past storms and we got written up with HR. Yikes! I have an extensive amount of training since I kind of downgraded to MetLife. If it wasn't for this I do not know how I would be able to last in this job. HelpDesk is terrible. The current admins are not trained, not because they do not ask for it but because they do not care to provide training. We literally have a chart of "Who Knows What" and the other admins come to us for help. It is an actual chart. I'm not kidding. -I do not know for other teams but if you are an admin you do not have a vote or voice here. You are a bottom feeder creature of the ocean, complete worthless as a human being and lowest scale of humanity. Kinda harsh... -Also, I have realized there is a certain office wide stigma to having an admin in this company. Your managers make you answer their line even if they are in their office, not occupied, not on their phone with the door wide open looking at you to signal you to pick up and then transfer them over. This goes for every call even if it is their family members calling. I don't mind since it my job but it sometimes gets in the way of us doing important stuff. -HR - Besides personally being threaten to get fired on my second day by someone I don't even work for or in my team I have seen a few things happen to other people. Like other reviewers, I have seen people cursing/screaming at each other including HR staff. HR turns their head to the lower party if a higher one is involved even when the higher one is wrong. People get fired here for "low performance" even after being here for 25 years and high performance reviews. Your managers give you a good verbal review in their office and next thing you know you are getting laid off due to a horrible written review that same manager wrote on you. -Pay - we cannot afford great talent so we don't get great, talented people. Very simple. If you are looking for a company that pays more, this is not it. As in we don't even have compatible rates. My review is not intended to trash MetLife as I like it here but more hoping others can benefit from this information to make reasonable decisions. And hey... It is not my fault there are more wrong aspects to something than good ones... Oh well.