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      MetLife

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      MetLife reviews

      Unloyal to it's workers and apathetic to it's customers - Customer Service Representative II MetLife Employee Review

      1.0
      Oct 25, 2020
      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent health care benefits once hired after typical contracted stint.

      Cons

      Will layoff entire departments because of the change in CEO board arbitrarily deciding whether or not a specific line of business is worth servicing/selling as a result of their inept and corrupt business practices.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 22, 2026
      Sr. ux researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job pays your bills. Some colleagues are great at what they do and quite supportive and professional.

      Cons

      Research management is micromanaging, passively aggressive, prescriptive. Unbalanced workload.

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