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      MetLife

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      MetLife reviews

      Ok company but lies worse than Pinnochio - Customer Service Representative II MetLife Employee Review

      2.0
      Jan 20, 2021
      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food, work from home during Covid

      Cons

      Mandatory overtime, overworked and under paid, crazy customers, attendance policy, micromanaging, scheduling

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      Jul 3, 2026
      Client service director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and growth opportunities

      Cons

      poor work life balance common

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