Great Benefits/ High Stress - Customer Service Representative (CSR) MetLife Employee Review

3.0
Jun 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits, Nice Building, WFH, Friendly Co-workers

Cons

Stressful, Leadership is okay, Will cancel meetings and one on ones if busy, not much help to develop your skills

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

See reviews by: Helpful|Rating|Date|All