Nice People - Customer Service Representative (CSR) MetLife Employee Review

3.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, hybrid, nice people

Cons

need better pay, long days, non stop phone calls

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

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