Don’t live up to there own hype - Customer Care Agent MetLife Employee Review

2.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Not much to say the co-workers were great

Cons

Refuses to accommodate people with disabilities. Was told myself they wouldn’t accommodate my ADA as they didn’t want to set a “Precedent” for anyone else that may suffer from the same disability. The compensation package needs to be more pay especially for people forced to commute.

Explore other reviews about MetLife

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and flex time.

Cons

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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