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      MetLife

      Engaged Employer

      MetLife reviews

      ok - Customer Service Associate MetLife Employee Review

      3.0
      Jul 11, 2025
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ok workplace Fresh fruit & cereals, coffee machine, Ice maker during summer in the office Hybrid working

      Cons

      Micro management, Nepotism, minimum career opportunities, Unable to upskill if not relevant to you current role

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      5.0
      May 11, 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      2.0
      Jun 24, 2026
      Clinical unit leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and flex time.

      Cons

      Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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