Pros
-Work from home - Keep the same patients monthly - Keep the same team and team lead throughout employment - flexible hours and lunch time - Plenty of easy to access educational information for you and the patients - On staff IT that gets back to you pretty quick when you have a computer issue. Which is good considering we are remote. - Weekly team meetings to keep you updated on pressing issues and changes - Good communication with team lead - Informative training and easy to access tutorial material with easy to follow instructions. - You get to shadow for the first couple days to put the training into practice and see how that employee navigates the day and tasks to perform. - good home work balance
Cons
- constant changes. I have only been with the company since 10/10/22 and already I have had 3 separate practices and assignments in different time zones. I was given the impression I would be able to work the hours I choose. I wanted to work 7-3:30pm. Then after I started I've had to adjust my hours to work better with the practice I was assigned. Since I started we've changed how we text patient to hubspot, the info we email the patients to link instead of files, the way we call the patients from AC to hubspot, and the way we retrieve return emails and text information in hubspot. I'm still learning and before I'm able to solidify one technique it has changed to something different. - The interview process was little misleading (I don't thing it was intentional). I asked questions about how many patients you call a day and the information I was given did not match the information at training. The metric system was not explained well. It made the new job overwhelming for me. I've never done anything like this as a nurse and I felt like it was difficult to adjust at first. One of the nurses that started with me quit the first month due to the same issue. Luckily for me I was able to work it all out with my team lead the first meeting we had together and understand the process much better. I now enjoy the job and my team. - difficult to adjust to working from home alone when you've worked the floor as a nurse for 23 years.
