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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged Employer

      MetroPlusHealth reviews

      MetroPlus Employee - Anonymous employee MetroPlusHealth Employee Review

      3.0
      Dec 27, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      MetroPlus, depending on your department has adopted a very relaxed culture making it easy for a hard working individual to move up the ranks. The pay and benefits are pretty decent.

      Cons

      The caliber of individuals hired at the plan make it hard to truly excel as most are lazy and have a mindset of me against you; losing sight of the team player attitude an environment like this requires.

      avatar
      MetroPlusHealth Response
      8y
      Thank you for taking the time to give us feedback. Overall, we are pleased to hear that you’ve had a satisfactory experience with us! However, we are disappointed to hear that you haven’t had such a great experience with your co-workers. If you would like to provide us with more details, we will be happy to listen to your concerns. Please send us an email to employee.engagement@metroplus.org and we will get back to you shortly. Thank you.

      Explore other reviews about MetroPlusHealth

      5.0
      Mar 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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